✦ Healthcare UX
Biomarker UX: Reducing Complexity in Clinical Decision-Making
A healthcare product design case study focused on helping oncologists interpret complex biomarker reports faster and with greater confidence.
20K+
Clinicians impacted
−45%
Time to interpret a panel
Stellar
Performer award
✦ The full case · 14 frames
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✦ Inside the work
The problem
Oncologists were spending too long reconciling biomarker reports across systems. Visual hierarchy was inconsistent and critical thresholds were buried in raw tables — making interpretation slow and risky.
Approach
I shadowed clinicians, mapped the diagnostic decision tree, and built a token-driven design system that encoded clinical thresholds as visual primitives — so abnormal values were impossible to miss without sacrificing density.
Outcome
Time to interpret a panel dropped 45%, satisfaction scores climbed across the pilot cohort, and the work earned a Stellar Performer award at PwC.